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My colleague Louise Lee’s new story digging into Dell’s customer-service challenges won’t come as a surprise to the many folks who commented on a post that asked for people’s experiences with the PC giant. (Thanks!) The story points up a ...
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Inside "Dell Hell" - BusinessWeek
Photographs by Lendon Flanagan We all know the stereotypes. Apple’s popular commercials have painted the picture in stark terms: There are two types of people, Mac people and PC people. And if the marketing is to be believed, the former is a hip ...
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Mac vs. PC: The Ultimate Lab Test for New Desktops & Laptops - Popular Mechanics
My colleague Louise Lee, who covers Dell Inc., is looking to hear from Dell customers about their experiences with Dell’s customer service and product support. So if you’ve got a Dell and have had a recent experience, good or bad, we’d like to ...
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Gotta Dell, Dude? Tell us about it - BusinessWeek
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